Active with remarks |
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This application needs additional settings. Please follow the documentation below to create your own connectionUnique, active service acces point to a network. There are different types of connections (API key, Oauth…). More. |
The SignalWire modulesThe module is an application or tool within the Boost.space system. The entire system is built on this concept of modularity. (module - Contacts) More allow you to watch, create, update, retrieve, and delete the calls, and messages in your SignalWire account.
Prerequisites
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A SignalWire account
In order to use SignalWire with Boost.spaceCentralization and synchronization platform, where you can organize and manage your data. More IntegratorPart of the Boost.space system, where you can create your connections and automate your processes. More, it is necessary to have a SignalWire account. If you do not have one, you can create a SignalWire account at signalwire.com.
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The moduleThe module is an application or tool within the Boost.space system. The entire system is built on this concept of modularity. (module - Contacts) More dialog fields that are displayed in bold (in the Boost.space Integrator scenarioA specific connection between applications in which data can be transferred. Two types of scenarios: active/inactive. More, not in this documentation article) are mandatory! |
To connect your SignalWire account to Boost.space Integrator you need to obtain the API Key from your SignalWire account and insert it in the Create a connection dialog in the Boost.space Integrator module.
1. Log in to your SignalWire account.
2. In the left menu, click API > Create a TokenThe API token is a multi-digit code that allows a user to authenticate with cloud applications. More.
3. Enter a name for the token, select the permissions, and click Save.
4. Copy the Project ID, SpaceSubunits are created within modules to maintain organization and clarity, even with large amounts of data. More URL, click Show and copy the token to a safe place.
5. Go toBoost.space Integrator and open the SignalWire module’s Create a connection dialog.
6. In the Connection name field, enter a name for the connection.
7. In the Space Name, enter your SignalWire account’s space name. For example, if your account’s space URL is xyz.signalwire.com
then your space name is xyz
.
8. In the Project ID, and Auth Token fields, enter the project ID and token details copied in step 4, and click Continue.
The connection has been established.
See Setting Up the SignalWire Webhook to add the webhooksA webhook is a way for an app to send real-time information to a specific URL in response to certain events or triggers. in your SignalWire account.
TriggersEvery scenario has a trigger, an event that starts your scenario. A scenario must have a trigger. There can only be one trigger for each scenario. When you create a new scenario, the first module you choose is your trigger for that scenario. Create a trigger by clicking on the empty module of a newly created scenario or moving the... when a new call comes in.
Triggers when a new call is created.
Searches for calls or lists them all.
Connection |
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Start Time Type |
Select the call start time option to search the calls:
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Start Time |
Enter the date and time to search the calls that were started at the specified time. See the list of supported date and time formats. |
End Time |
Enter the date and time to search the calls that were ended at the specified time. See the list of supported date and time formats. |
From |
Select the phone number to search for the calls from the specified number. |
To |
Select the phone number to search for the calls made to the specified number. |
Parent Call SID |
Enter the call SID details to search the calls that created the leg of the call. |
StatusCreate statuses for each module separately to create an ideal environment for efficient and consistent work. More |
Select the status of the calls you want to search:
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Limit |
Set the maximum number of calls Boost.space Integrator should return during one scenario execution cycleA cycle is the operation and commit/rollback phases of scenario execution. A scenario may have one or more cycles (one is the default).. |
Gets a call by ID.
Connection |
|
Call SID |
Select the Call SID whose details you want to retrieve. |
Creates a new call.
Connection |
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Call Identifier |
Select the option to choose the application from which the call is made from:
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Application SID |
Select or map the application SID used to handle the call. You can create an application SID at Dashboard > LaML > Apps. |
Call URL |
Enter the URL address of the call. |
From |
Enter the phone number from which the call is being made. |
To |
Enter the phone number to which the call is made. |
Caller ID |
Enter the Caller ID number in E.164 format or identifier of the caller. |
Fallback Method |
Select the fallback method for the call. The request to |
Fallback URL |
Enter the URL address SignalWire will request if any errorsService is unavailable due to a failure, a service responds with unexpected data or the validation of input data fails. More occur when fetching the URL. Ignore this parameter if |
Machine Detection |
Select whether a human or a machine has picked up the call:
|
Machine Detection Timeout |
Enter the time in seconds for which SignalWire will wait for machine detection before timing out. |
Method |
Select whether the request to URL is a GET or a POST. Ignore if |
RecordOne row in the Boost.space database. These are individual rows under spaces in each module. For example single products, but not their variants. More |
Select whether to record the call. |
Recording Channels |
Select the number of recording channels:
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Recording Status Callback |
Enter the URL address to request when recording is available. |
Recording Status Callback Event |
Select the recording status for recording callback event:
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Recording Status Callback Method |
Select whether the request to |
SIP Auth Username |
Enter the username to authenticate the caller when making outbound SIP calls. |
SIP Auth Password |
Enter the password to authenticate the caller when making outbound SIP calls. |
Send Digits |
The digits to press after a call is connected. Possible values are (0-9), #, *, and w. Each w gives a 0.5-second pause before moving on to the next instruction. It must match pattern,/^([0-9]|#|\*|w)?$/. |
Status Callback |
Enter the URL address that SignalWire will send webhooks to on every requested |
Status Callback Event |
The status events that triggerEvery scenario has a trigger, an event that starts your scenario. A scenario must have a trigger. There can only be one trigger for each scenario. When you create a new scenario, the first module you choose is your trigger for that scenario. Create a trigger by clicking on the empty module of a newly created scenario or moving the... a SignalWire webhookA webhook is a way for an app to send real-time information to a specific URL in response to certain events or triggers.. |
Status Callback Method |
Select whether the request to |
Timeout |
Enter the time in seconds SignalWire will wait before assuming the call has no answer. |
Trim |
Select whether leading and trailing silence is trimmed from a recording:
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Updates a call by ID.
Connection |
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Call SID |
Select or map the call SID whose details you want to update. |
Call Identifier |
Select the option to choose the application from which the call is made from:
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Application SID |
Select or map the application SID used to handle the call. ou can create an application SID at Dashboard > LaML > Apps. |
Call URL |
Enter the URL address of the call. |
From |
Enter the phone number from which the call is being made. |
To |
Enter the phone number to which the call is made. |
Caller ID |
Enter the Caller ID number in E.164 format or identifier of the caller. |
Fallback Method |
Select the fallback method for the call. The request to |
Fallback URL |
Enter the URL address SignalWire will request if any errors occur when fetching the URL. Ignore this parameter if |
Machine Detection |
Select whether a human or a machine has picked up the call:
|
Machine Detection Timeout |
Enter the time in seconds for which SignalWire waits for the machine detection before timing out. |
Method |
Select whether the request to URL is a GET or a POST. Ignore if |
Record |
Select whether to record the call. |
Recording Channels |
Select the number of recording channels:
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Recording Status Callback |
Enter the URL address to request when recording is available. |
Recording Status Callback Event |
Select the recording status for recording callback event:
|
Recording Status Callback Method |
Select whether the request to |
SIP Auth Username |
Enter the username to authenticate the caller when making outbound SIP calls. |
SIP Auth Password |
Enter the password to authenticate the caller when making outbound SIP calls. |
Send Digits |
The digits to press after a call is connected. Possible values are (0-9), #, *, and w. Each w gives a 0.5-second pause before moving on to the next instruction. The pattern must of the /^([0-9]|#|\*|w)?$/. |
Status Callback |
Enter the URL address that SignalWire will send webhooks to on every requested |
Status Callback Event |
The status events that trigger a SignalWire webhook. |
Status Callback Method |
Select whether the request to |
Timeout |
Enter the time in seconds SignalWire will wait before assuming the call has no answer. |
Trim |
Select whether leading and trailing silence is trimmed from a recording:
|
Deletes a call by ID.
Connection |
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Call SID |
Select or map the call SID you want to delete. |
See Setting Up the SignalWire Webhook to add the webhooks in your SignalWire account.
Triggers when a new message comes in.
Webhook Name |
Enter a name for the webhook. |
Connection |
Triggers when a new message arrives.
Connection |
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Limit |
Set the maximum number of messages Boost.space Integrator should return during one execution cycle. |
Searches for messages or lists them all.
Connection |
|
Date Sent Type |
Select the option for choosing the date. For example, |
Date Sent |
Enter the date to search the message sent on the specified date. |
From |
Enter the phone number to search the messages sent to the specified number. |
To |
Enter the phone number to search the messages sent to the specified number. |
Status |
Select or map the status of the message you are searching for:
|
Limit |
Set the maximum number of messages Boost.space Integrator should return during one execution cycle. |
Gets a message by ID.
Connection |
|
Message SID |
Select or map the message SID whose details you want to retrieve. |
Creates a new message.
Connection |
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To |
Enter the phone number to which you want to send the message. |
From |
Enter the phone number from which you want to send the message. |
Content Type |
Select or map the message content-type:
|
Body |
Enter the message text. |
Media URL |
Enter the URL address of the media you wish to attach and send with the message. For example, |
Application SID |
Enter the SID of a SignalWire LaML application used to configure the message’s |
Max Price |
Enter the maximum price in USD applicable for the message to be sent. Once your message is queued, the cost to send the message is calculated, and if it is greater than |
Status Callback |
Enter an URL address as an endpoint to receive callbacks each time the status of the message changes from queued, failed, sent, delivered, or undelivered. |
Validity Period |
Enter the number of seconds a message will allow to be queued before canceling. When a sending a high volume of messages, messages can sit in your sending queue. It is not recommended to set a validity period of less than 5 seconds. |
Message Service SID |
Enter message service SID of a SignalWire number group to be used to automatically choose the best number from the number group to improve deliverability and optimize throughput. If |
Clears the body of the existing message.
Connection |
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Message SID |
Select or map the message SID you want to clear. |
Deletes a message by ID.
Connection |
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Message SID |
Select or map the message SID you want to delete. |
Performs an arbitrary authorized API call.
Connection |
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URL |
Enter a path relative to
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Method |
Select the HTTP method you want to use: GET to retrieve information for an entry. POST to create a new entry. PUT to update/replace an existing entry. PATCH to make a partial entry update. DELETE to delete an entry. |
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Headers |
Enter the desired request headers. You don’t have to add authorization headers; we already did that for you. |
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Query String |
Enter the request query string. |
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Body |
Enter the body content for your API call. |
The following API call returns all the phone numbers from your SignalWire account:
URL: /api/relay/rest/phone_numbers
Method: GET
Matches of the search can be found in the module’s Output under BundleA bundle is a chunk of data and the basic unit for use with modules. A bundle consists of items, similar to how a bag may contain separate, individual items. More > Body > data. In our example, 2 phone numbers were returned:
1. Open any Watch module, establish a connection, click Save, and copy the URL address to your clipboard. Click OK and Save the trigger.
2. Log in to your SignalWire account.
3. Click Phone Numbers > Edit. Select the webhook option, and the type of call or messages you want to watch.
4. In the ACCEPT INCOMING CALLS AS field, select the option to accept the incoming call as voice calls or fax.
5. In the HANDLE CALLS USING field, choose the webhook you want to add:
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We recommend Boost.space Integrator usersCan use the system on a limited basis based on the rights assigned by the admin. More choose the LaML Webhooks option. |
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Relay
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LaML Webhooks
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a LaML Application
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a Dialogflow Agent
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a SIP Endpoint
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a Verto/WebRTC Webhook
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a FreeSwitch Connector
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an Agora Connector
6. In the Events field, enter the URL address field copied in step 1 for which you want to receive the triggers and clickSave.
You have successfully added the webhook to your SignalWire account.
Go to Boost.space Integrator and run the scenario to receive triggers when the specified event occurs.