Active with remarks
This application needs additional settings. Please follow the documentation below to create your own connectionUnique, active service acces point to a network. There are different types of connections (API key, Oauth…). More.

Landbot

The Landbot modulesThe module is an application or tool within the Boost.space system. The entire system is built on this concept of modularity. (module - Contacts) More allow you to monitor events, send texts, image, location, retrieve channels, tickets, customers and also create tickets, or custom fieldsA feature in Boost.space that allows you to define and manage data within each module according to your specific needs. More in your Landbot account.

Getting Started with Landbot

Prerequisites

A Landbot account

In order to use Landbot with Boost.spaceCentralization and synchronization platform, where you can organize and manage your data. More IntegratorPart of the Boost.space system, where you can create your connections and automate your processes. More, it is necessary to have a Landbot account. If you do not have one, you can create a Landbot account at landbot.io.

Note

The moduleThe module is an application or tool within the Boost.space system. The entire system is built on this concept of modularity. (module - Contacts) More dialog fields that are displayed in bold (in the Boost.space Integrator scenarioA specific connection between applications in which data can be transferred. Two types of scenarios: active/inactive. More, not in this documentation article) are mandatory!

Connecting Landbot to Boost.space Integrator

To connect your Landbot account to Boost.space Integrator you need to obtain the tokenThe API token is a multi-digit code that allows a user to authenticate with cloud applications. More from your Landbot account.

1. Log in to your Landbot account.

2. Click on your profile icon in the bottom-left corner and select the Account option from the menu.

3. Copy the provided API tokenThe API token is a multi-digit code that allows a user to authenticate with cloud applications. More.

4. Go to Boost.space Integrator and open the Landbot module’s Create a connection dialog.

5. Enter the API token you have copied in step 3 to the respective field and click the Continue button to establish the connection.

Triggers

Watch Events

TriggersEvery scenario has a trigger, an event that starts your scenario. A scenario must have a trigger. There can only be one trigger for each scenario. When you create a new scenario, the first module you choose is your trigger for that scenario. Create a trigger by clicking on the empty module of a newly created scenario or moving the... when an event occurs.

	Note
	The webhookA webhook is a way for an app to send real-time information to a specific URL in response to certain events or triggers. functionality is available only for Professional or Business plansCombination of a license (enabled features) and tier (numeric limits) and a subscription period (monthly / yearly)..

Actions

Get a Channel

Returns details of the specified channel.

Connection	Establish a connection to your Landbot account.
Channel ID	Map or select the ID of the channel you want to get details about.

Create a Ticket

Creates a ticket.

Connection	Establish a connection to your Landbot account.
Customer ID	Enter (map) the ID of the customer you want to create a ticket for.
Description	Enter the description of the ticket.
StatusCreate statuses for each module separately to create an ideal environment for efficient and consistent work. More	Select the ticket status.
Tags	Enter tags you want to add to the ticket.

Send a Text

Sends a chat message to the customer.

Connection	Establish a connection to your Landbot account.
Customer ID	Enter (map) the ID of the customer you want to send the message to.
Text	Enter the text content of the message.

Send an Image

Sends an image to the chat with the customer.

Connection	Establish a connection to your Landbot account.
Customer ID	Enter (map) the ID of the customer you want to send the image to.
URL	Enter the URL of the image.
Caption	Enter the image title.

Send a Location

Sends a link with the specified location to the customer.

Connection	Establish a connection to your Landbot account.
Customer ID	Enter (map) the ID of the customer you want to send the location to.
Latitude	Enter the location Latitude.
Longitude	Enter the location Longitude.

Update a Custom Field

Updates a specified field.

Connection	Establish a connection to your Landbot account.
Customer ID	Enter (map) the ID of the customer you want to update the field for.
Field	Select the field you want to update.
Type	Select the type of the field.
Value	Enter the desired value to the field.

Get a Customer

Retrieves customer details.

Connection	Establish a connection to your Landbot account.
Customer ID	Enter (map) the ID of the customer you want to retrieve details about.

Assign a Customer to the Bot

Assigns a customer to the specified bot.

Connection	Establish a connection to your Landbot account.
Customer ID	Enter (map) the ID of the customer you want to assign to the bot.
Bot ID	Enter (map) the ID of the bot that will be assigned to the customer.

Assign a Customer to the Agent

Connection	Establish a connection to your Landbot account.
Customer ID	Enter (map) the ID of the customer you want to assign to the bot.
Bot ID	Enter (map) the ID of the bot that will be assigned to the customer.

Add Custom Field

Adds a field to the customer’s profile.

Connection	Establish a connection to your Landbot account.
Customer ID	Enter (map) the ID of the customer you want to add the custom fieldA feature in Boost.space that allows you to define and manage data within each module according to your specific needs. More to.
Field name	Enter the name for the new field.
Type	Select the type of the field.
Value	Enter the custom field value.

Make an API Call

Allows you to perform a custom API call.

Connection

Establish a connection to your Landbot account.

URL

Enter a path relative to https://api.landbot.io/v1/. E.g. tickets

	Note
	For the list of available endpoints, refer to the Landbot API Documentation.

Method

Select the HTTP method you want to use:

GET to retrieve information for an entry.

POST to create a new entry.

PUT to update/replace an existing entry.

PATCH to make a partial entry update.

DELETE to delete an entry.

Headers

Enter the desired request headers. You don’t have to add authorization headers; we already did that for you.

Query String

Enter the request query string.

Body

Enter the body content for your API call.

Example of Use – List Tickets

The following API call returns a list of all tickets in your Landbot account:

Matches of the search can be found in the module’s Output under BundleA bundle is a chunk of data and the basic unit for use with modules. A bundle consists of items, similar to how a bag may contain separate, individual items. More > Body > tickets. In our example, 18 tickets were returned:

Update a Ticket

Updates an existing ticket.

Connection	Establish a connection to your Landbot account.
Ticket ID	Enter (map) the ID of the ticket you want to update.
Description	Select the field you want to update.
Status	Set the status of the ticket after the update.
Tags	Add tags to the ticket. You can enter more comma-separated tags.

Get a Ticket

Retrieves ticket details.

Connection	Establish a connection to your Landbot account.
Ticket ID	Enter (map) the ID of the ticket you want to retrieve details about.

Searches

List Tickets

Returns all tickets.

Connection	Establish a connection to your Landbot account.
Limit	Enter the maximum number of tickets Boost.space Integrator will return during one execution cycleA cycle is the operation and commit/rollback phases of scenario execution. A scenario may have one or more cycles (one is the default)..

List Customers

Returns all customers.

Connection	Establish a connection to your Landbot account.
Limit	Enter the maximum number of customers Boost.space Integrator will return during one execution cycle.